By: Michael McQueen
The demand for sustainability has no less than revolutionised the way companies do business. In the last decade, the move towards sustainable products, waste solutions and emissions reductions has forced businesses to pursue purpose over profits, leading the way to a new and positive form of conscious capitalism. Read more
By: Michael McQueen
With abilities that seem to have come straight from the future, 3D printing is gaining traction across all industries. While 3D printing has been a fringe technology for decades, the numbers give some indication of how quickly it is moving towards the mainstream. Read more
By: Michael McQueen
Albert Einstein once suggested that if he had an hour to solve a problem and his life depended on it, he’d spend the first 55 minutes determining the best question to ask. ‘For once I know the proper question,’ he said, ‘I could solve the problem in less than 5 minutes.’[1] Read more
By: Michael McQueen
We all have our own story of dealing with friction. Hours spent on hold, inefficient systems and arbitrary rules all play a role in making many customer experiences unbearable. The only outcomes of systems such as these are higher costs, confusion and irritation. Read more
By: Michael McQueen
A few years ago, I was running a strategy workshop with the leadership team of a global medical device firm. As we explored the disruptions that were impacting their business most, one came up that I hadn’t previously considered. Read more
By: Laura Bennett
Before there was Zoom fatigue, there was already severe meeting fatigue in many workplaces across Australia. In 2021, it was reported that over 55 million meetings occurred every week in the US, and with the ease of digital access to employees, we can only imagine that number is on the rise and mirrored around the globe. Read more
By: Michael McQueen
Trust is a non-negotiable in today’s economy. For obvious reasons, businesses that are trusted are more lucrative and more loved than their competitors. Read more
By: Michael McQueen
Looking back over the last two years quickly reveals a narrative of fear. In all the frenzies of panic-buying, the conspiracy theories and the misinformation that fed our anxiety, we have consistently been driven to hysteria by a very primal sense of fear. Read more