By: Michael McQueen
Nothing turns a customer off more than friction. In fact, nothing turns an employee off more than friction either. If businesses are to remain indisruptible in the years to come, identifying friction is paramount, so here are 3 key questions to help you find it.
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By: Michael McQueen
Few things are discussed with more enthusiasm in the business world of our day than innovation and creativity. However, implementing innovation within organisations is a much more challenging task.
By: Michael McQueen
‘You can’t teach an old dog new tricks.’ This old proverb has been renowned and repeated through the decades, declaring that it is impossible to retrain someone or something that is aged and set in its ways.
By: Michael McQueen
“A business that makes nothing but money is a poor kind of business.” – Henry Ford
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By: Michael McQueen
The fundamental goal of businesses is to make a profit. Statements like this have permeated business textbooks, dominated the strategic plans of companies and summarised the ethos of the corporate world essentially since it began.
By: Michael McQueen
“Only those committed to the risk and promise of uncharted waters will thrive.”[1]
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By: McCrindle
The labour force participation gap between men and women is the lowest it has ever been new data from HILDA reveals. The participation rate of females in the last five years has increased from 69% in 2012 to 71%. Over the same period of time, men’s participation rate has declined slightly from 83% to 82%. Read more
By: Michael McQueen
The most disruptive threats that you and your business will face will come from the periphery.
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By: Michael McQueen
The unprecedented success of the iPhone is a globally recognised fact. It is known to have broken profitability records, dominated its competition and overwhelmed the market. It is likely that you are reading this article through the screen of an iPhone, and it is equally as likely that if you glance around you will see several more similar to yours in the hands of commuters or crowds or co-workers.
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By: Michael McQueen
Raised in an age of media and advertising, Millennials are highly attuned to the old techniques of marketers. The strategies that once stood as tried-and-true have aged into transparent tricks in the eyes of the younger cohort.
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