Forget What Your Customer Thinks… How do They *Feel*?
By: Michael McQueen
Far from being the rationally operating, pragmatic agents we like to believe we are, more often than not our decisions arise from the seat of our emotions. Read more
By: Michael McQueen
Far from being the rationally operating, pragmatic agents we like to believe we are, more often than not our decisions arise from the seat of our emotions. Read more
By: City Bible Forum
Do you ever feel that you are just “too” busy? And if so, what do you think might be driving it? Read more
By: Laura Bennett
In the lead up to Christmas there are two types of people: those eagerly awaiting the onslaught of holiday movies and Mariah Carey’s impending radio arrival, and those who flinch at the site of red and green and wish Will Ferrell never donned an elf suit. Read more
By: Michael McQueen
Hybrid work is underway. Incentivising the return to workplaces has been a struggle for leaders as, for many workers, the freedom and flexibility offered by remote work makes it a high priority. Read more
By: Laura Bennett
To say 2022 has been a tough year for aid workers around the world would be an understatement. Read more
Put on the full armour of God, so that you can take your stand against the devil’s schemes (Ephesians 6:11, NIV). Read more
By: City Bible Forum
A few weeks ago I stumbled across a new Australian podcast from funny-guy Hamish Blake. Read more
By: Russ Matthews
In a year when there has been little to laugh about and even little to give us hope in cinemas, who would have thought it could be found in a film from Will Ferrell and Ryan Reynolds. Read more
By: Mike Crooks
The United Nations calls it “a milestone in human development”. Read more