Forget David Vs Goliath: Meet Today’s Empowered Customer

By: Michael McQueen

The annuls of history make it very clear that power has generally belonged to organizations – from religious institutions to government bureaucracies and corporate behemoths. Read more

How to Combat Groupthink in Your Teams

By: Michael McQueen

We often hear about echo chambers and groupthink in regards to the online world, our political leanings and our social groups. Read more

Job Mobility is On the Minds of Young Workers

By: Mark McCrindle

With an expected 18 jobs across 6 industries in their lifetime, Gen Z are the most agile generation the workforce has ever seen. Read more

The Key to the Customer Experience? Kill Confusion

By: Michael McQueen

There is no faster way to kill the customer experience than with confusion. Read more

Employees are Quietly Quitting; You Need to Cultivate Workplace Culture

By: Michael McQueen

While the dust has largely settled from the pandemic, the reworking of work that it set in motion is still going strong as companies and employees attempt to navigate their different needs and interests. Read more

Build It and They Will Come – Inspiration for Showing up With Your Message

By: Rachel Reva

Any Field of Dreams fans out there? Read more

Struggling to Sell Ideas? Try Being Uglier, Dumber and More Doubtful

By: Michael McQueen

Earlier this year, a cereal brand faked a whole set of endorsements and got away with it. Read more

4 Strategies to Help You Slay This Week (Without the Stress & Overwhelm)

By: Rachel Reva

If you are anything like me, sometimes I need a good dose of Monday Motivation! Read more