How to Combat Groupthink in Your Teams
By: Michael McQueen
We often hear about echo chambers and groupthink in regards to the online world, our political leanings and our social groups. Read more
By: Michael McQueen
We often hear about echo chambers and groupthink in regards to the online world, our political leanings and our social groups. Read more
By: Michael McQueen
There is no faster way to kill the customer experience than with confusion. Read more
By: Rachel Reva
Any Field of Dreams fans out there? Read more
By: Michael McQueen
Earlier this year, a cereal brand faked a whole set of endorsements and got away with it. Read more
By: Michael McQueen
We all know the importance of a ‘why’. For individuals and organisations alike, clarifying purpose is essential as a way of orienting goals and strategies, unifying teams and incentivising action. Read more
By: Michael McQueen
It feels a bit mercenary to think of care as a currency. Read more
By: Michael McQueen
Far from being the rationally operating, pragmatic agents we like to believe we are, more often than not our decisions arise from the seat of our emotions. Read more
By: Michael McQueen
At some point in history, the ideas and assumptions we take for granted were controversial. Read more
By: Michael McQueen
Storytelling is one of the hottest buzzwords of the last few years. Far from being merely a trend or fad though, the power of narrative is unrivalled in its ability to capture and maintain the attention of a listener. Read more
By: Michael McQueen
In a world of increasing polarisation, empathy stands out as a virtue that restores humanity to conversations and is persuasively powerful enough to change even the firmest of opinions. Read more